Privacy Policy

Last Updated: 31/10/2024
Woqoof, Inc. and its affiliates (“Woqoof(Parkyy),” “we,” “us,” or “our”) offers marketing services (“Marketing Services”) regarding the location and potential availability of certain parking spots (“Parking Spots”) to users of www.Woqoof.com and associated software application(s) (the “Site”). In so doing, we market the Parking Spots on the Site and facilitate the reservation (“Reservations”) of Parking Spots between users of the Site (“you,” “your”) and owners, lessors, managers, or operators of Parking Spots (“Licensors”). Woqoof (Parkyy) values individual privacy and wants to give you and other visitors and users of our Site the opportunity to understand the kind of information that we collect about you and how you can limit the use of personally identifiable information to those purposes for which it has been authorized, as detailed in the following privacy policy, which may be updated from time to time without notice (“Privacy Policy”). By using the Marketing Services and the Site, you agree that you have read and understood the Privacy Policy. The Privacy Policy describes:

  • the information that Woqoof (Parkyy) collects from users;
  • how that information is used by Woqoof(Parkyy); and
  • the rights and options available

When you use the Marketing Services and/or the Site, or when you provide Woqoof (Parkyy) with information for Woqoof’s business use, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy. This Privacy Policy is incorporated as part of the Woqoof (Parkyy) Terms and Conditions, available at https://www.woqoof.com/#rules. The Marketing Services and Site are not intended for use by persons under the age of 13. If you are under 13, you may not use either the Marketing Services or the Site.

Information That We Collect

  • names, e-mail addresses, phone number(s), postal address, or other similar contact information;
  • vehicle information such as license plate information, make/model/year of your vehicle;
  • information you submit when creating or using your user account, including user login and password information, images, or similar user information (“Account Information”);
  • information you submit for Woqoof’s business use;
  • the location and IP address from which you access the Site;
  • cookie data, network connection type, and browser type;
  • location information, including, if authorized through the permission system used by your mobile operating system, the precise location of your device when the app is running;
  • the name of the domain from which you access the internet;
  • the type of device, browser, and operating system used to access the Site;
  • the date and time you access the Site, duration, and stop time of such access;
  • information about any person or entity from whom you were referred;
  • the pages, files, documents, and links that you visit;
  • the internet address of the website from which you linked to the Site;
  • any other information about your visit to the Site or your usage of the Marketing Services generally; and
  • information about you received from Parking operators that you interact with as a result of our Marketing Services, or from other third parties to whom you have previously provided information.

Some Personal Information may be automatically gathered so that we can monitor the use of the Site in order to make improvements and better serve visitors. You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging into your User Account or contacting us as described below. For other personal information of yours that we hold, we will provide you with access for any legal purpose, including to request that we correct the data if it is inaccurate or delete the data if Woqoof (Parkyy) is not required to retain it by law or for legitimate business purposes, in all cases, in accordance with applicable laws. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting the Support Agent referenced in the below section titled “Contact Information.”

How Do We Use Information?

Consistent with the permission you give us to collect Personal Information, Woqoof (Parkyy) may use such information for the following purposes:

  • to provide, personalize, and improve your experience with the Marketing Services and our advertising made available on or outside the Service;
  • to ensure technical functionality of the Marketing Services, develop new products and services, and analyze your use of the Marketing Services, including your interaction with applications, advertising, products, and services that are made available, linked to, or offered through the Marketing Service;
  • to communicate with you for Marketing Service-related or research purposes including via e-mails, notifications, text messages, or other messages, which you agree to receive;
  • to communicate with you, either directly or through one of our partners, for marketing and promotional purposes via e-mails, notifications, or other messages consistent with any permissions you may have communicated to us;
  • to process your payment or prevent or detect fraud;
  • to enforce this Privacy Policy, the Terms and Conditions, and any other terms that you have agreed to, including to protect the rights, property, or safety of Woqoof (Parkyy), its users, or any other person, or the copyright-protected content of the Marketing Services;
  • to fulfill the purpose for which you submitted the information and for other uses consistent with that purpose; and
  • as otherwise stated in this Privacy Policy.

Sharing Information

In general, we do not share Personal Information that is personally identifiable to you, except where we have your express permission or where required by law. At times, in order for us to provide products and services or market to customers, we may make certain Personal Information available to strategic partners with whom we work. We may share Personal Information with parties who provide services such as information processing, extending credit, fulfilling customer orders, delivering products, managing and enhancing customer data, providing customer service, assessing interest in our products and services, and conducting customer research or satisfaction surveys. Except as otherwise set forth in this Privacy Policy, we only share Personal Information to provide or improve our products, services, and advertising, nor will we share your Personal Information with third parties for their marketing purposes. We provide certain Personal Information to Licensors in order for such Licensors to, among other things, provide their services in connection with facilitating Reservations, confirm your Reservation on-site, and for the Licensors’ own business uses, including marketing to you. Licensors’ use and sharing of your Personal Information will be subject to each Licensor’s privacy policy. Woqoof (Parkyy) is not responsible for any Licensor’s use or sharing of your information. We may disclose any collected information, including personally identifiable information, if: (1) the disclosure is necessary or useful to our provision of services; (2) we believe in good faith that disclosure is necessary to protect our rights, interests, or property; (3) we are acting in good faith to protect your safety or the safety of others, to investigate fraud, or to respond to a government request; (4) we believe in good faith the disclosure is required by law, such as to comply with a subpoena, search warrant, court order, or similar legal or administrative process; and (5) a third party purchases or otherwise acquires us or the Site, in which case your information will likely be among the assets transferred.

SMS Messaging

Pursuant to authorization granted by you either through your use of one of Woqoof’s web forms, or through the use of the Marketing Services to make Reservations, Woqoof (Parkyy) may use your mobile phone number or similar contact information to send text message(s) via automatic dialing technology. Woqoof (Parkyy) only uses such phone numbers and/or contact information to provide Marketing Services and facilitate your use of Reservations. For example, Woqoof (Parkyy) may send you a text message containing a parking pass or other information allowing you to access a Parking Spot or garage. Additionally, Woqoof (Parkyy) may send you a text message containing a link to download a copy of its software application, based upon your request via a web form.

Law & Order

We may disclose any of your information (including Personal Information) to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Woqoof (Parkyy) or our users; or (d) protect our property rights.

Cookies and Web Beacons

We may also collect cookies, which are small pieces of information sent to your browser by a website that you visit. We use cookies to compile and provide aggregate statistics about our Site's visitors, traffic patterns, and related information to third parties. However, this information will not personally identify you. Cookies help us customize the Site’s content and enhance the services we provide to visitors. You may set your browser to refuse cookies from any website you visit. If you refuse cookies, you may still access most of the Site, but you may not be able to perform certain transactions. Our Site may also contain electronic images known as web beacons (sometimes called single-pixel gifs) that assist in delivering cookies and allow us to count users who have visited the Site. We may include web beacons in promotional emails or newsletters to determine whether messages have been opened and acted upon.

Receiving E-mail

From time to time, we may send you emails regarding your User Account, orders, or pricing changes. We may also send emails with general information or special offers about products and services that may interest you. In most cases, we will provide an opportunity for you to accept or decline promotional emails. If you do not wish to receive promotional emails from us, please let us know by using the opt-out response device located at the bottom of the emails we send or by emailing us at info@woqoof.com. To assist us in processing your request, please include sufficient information to identify you in our records (your email address will suffice). Please allow a reasonable time for us to process your request.

Linked Sites and Third-Party Use of Information

Other websites that you visit, including those linked from or to our Site (such as Licensors’ websites), may have separate privacy policies or no policy at all. These other websites may use personal information differently than we do, so we strongly encourage you to review the privacy policies of any site before providing your personal information or exploring third-party sites. You agree that we are not responsible for unauthorized third-party use of your information.

Data Integrity and Security

We implement information technology security measures to protect the information you provide via our Site. We also work to establish privacy protection controls with our vendors to ensure your Personal Information is protected from unauthorized access or disclosure. Only authorized employees have access to your personally identifiable information or that of other visitors on the Site. Nevertheless, no security system is completely impenetrable. We cannot guarantee the security of our database or that information supplied to us will not be intercepted while being transmitted over the internet.

Information Access

You can correct your account information at any time by logging into your User Account. If you wish to delete your account, please log into your User Account and follow the provided instructions or contact info@woqoof.com. Please note that in some cases, we may retain certain information about you as required by law or for legitimate business purposes, as permitted by law. For example, if you have a standing credit or debit on your account, or if we believe you have committed fraud or violated our Terms and Conditions, we may need to resolve the issue before deleting your information. Woqoof (Parkyy) will comply with individuals' requests regarding access, correction, and/or deletion of Personal Information it stores in accordance with applicable law.

Contact Information

If you have questions about this policy or wish to contact us regarding our privacy practices, you can reach us at:

Woqoof

Al Muhamadiyyah, Jeddah KSA

Phone: 920011362

Privacy Contact: info@woqoof.com

Thank you for reading our Privacy Policy. We hope you enjoy Woqoof (Parkyy)!